FAQ

Got a burning question? 

Check out some of these frequently asked questions to see if we can help you get your answer.

How can I contact you?

For inquiries please call Krista at 587-338-1177, or email at holaholaspanishclass@gmail.com

Where are the classes located?

They are located at a residential location in Leduc.  Upon registration, you will receive the address.

What qualifications do you have?

I have taught for 15 years.  I have a TESL teaching certificate and taught children and adults English in Taiwan and Colombia.  

I have been teaching Spanish for 6 years in Alberta.

My teaching style is fun, friendly, encouraging and conversational.

 

When will I be fluent?

I like to let people know that I lived in Colombia and I was fluent after about a year and a bit.  That was accomplished by being fully immersed in it everyday.  Our classes are for one hour a week and so  it is up to you to take what they learn and spend time practicing.  The more you practice the faster it will be!  I suggest listening to Spanish on the radio, YouTube, or podcasts, or downloading your favorite style of music in Spanish.  

 

What happens if I miss a class?

At Hola Hola, we strive to be  accommodating.  If you know of an upcoming vacation or a time that you will not be here, we can provide a recorded video of the class and any worksheets.

Sick or missed classes:

If you are unable to attend a class due to illness or unexpected conflict, if you advise prior to the class taking place, you will be provided with notes and a video from the missed class. If no notice is give, unfortunately no notes will be available.  

Any classes cancelled by Hola Hola Spanish will be made up in full within the session.

 

What is the refund policy?

In Class Course:

The deposit of $100 is a non- refundable/non-transferable deposit.  Once the classes have begun there is no refund for the remainder of the investment.

Online Course:

Once the classes have begun there is no refund.  The class is transferable to another time slot up and until three weeks in.